Dahlias must be ordered at least 6 weeks prior to your preferred shipping date because we custom grow cuttings specific to your order. Because of our commitment to provide you with healthy, living, dahlia plants, we can only ship within the continental United States.
To order on-line, simply click on the “Add to Cart” button for every dahlia you love. It will automatically calculate the shipping charge based on the number of plants in your order. You can pay by PayPal or Credit Card. There is a minimum shipping charge of $10.50 and a maximum of $15.00
Please let us know if you would accept a substitution in the event that a variety becomes unavailable. Due to the way we grow and take the cuttings we are not often unable to fill an order but occasionally it does happen. If you do not want substitutions a refund will be sent for any variety not available.
Shipping
Remember that dahlias cannot be planted outside until there is no risk of frost but can be potted up and grown indoors if need be for a short time, so don’t purchase from a sale that is earlier than you are ready to plant.
Your order will be packaged carefully, shipped USPS Priority Mail on a Monday, and will arrive at your door a few days later.
2023 Sales and Shipping Dates
- Saturday, March 25 at 11:00 am MST (all purchases ship March 27)
- Saturday, April 8 at 11:00 am MST (all purchases ship April 10)
- Saturday, April 22 at 11:00 am MST (all purchases ship April 24)
- Saturday, May 6 at 11:00 am MST (all purchases ship May 8)
- Saturday, May 20 at 11:00 am MST (all purchases ship May 22)
Terms and Conditions
It’s important to us that you love these dahlias as much as we do. If you have any concerns about your plants, please contact us through email rather than social media.
Cancel Order
Customers may cancel an order via email for a full refund anytime prior to their shipping date.
Damaged Plants
We guarantee that your plants will arrive intact. If plants break or are damaged during shipping, please take a picture of the damage and email us for either a refund or replacement plant (if available). It is common for some leaves to blacken or yellow during shipping, especially those touching the plastic clamshell. This is normal and should not affect the growth of the plant. Those leaves can be gently broken off and discarded. Plant stems may also be limp from being away from water and light for a few days. Once planted and cared for, they should firm up quickly.
Failure/Disease
We go to great lengths and expense to guard against disease and to keep our tools and greenhouses sterile and free from pests. Customers seeking a refund for growth failure or signs of disease should contact us through email within 30 days of receiving the plants and provide pictures. In order to receive a refund, customers must have followed all our planting guidelines.
Cuttings can be taken from Stonehouse Dahlias cuttings, but our refund policy does not cover this. If your plant fails after you have taken a cutting from it, it is not covered by our refund policy.
We do not refund for poor tuber production as this is due to many factors out of our control.
Virus
According to the American Dahlia Society Genome Project, dahlias and viruses have been co-existing for thousands of years. We have invested heavily into virus testing and feel confident that we have the cleanest dahlia stock available. If you suspect virus and wish to obtain a refund, you will need to provide proof of a positive virus test result within 30 days of receiving your plant.
Variety Shortage
Because there is some unpredictability in working with Mother Nature, it occasionally happens that we cannot send a variety that was ordered. We work hard to plant reliable stock and ensure this does not happen, but if it does, customers who agreed to a replacement will receive a plant of the same or greater value. Customers who did not agree to a replacement will receive a refund for that plant.
Disclaimer
There is always risk when buying plants and Stonehouse Dahlias LLC is not responsible for any monetary compensation beyond a refund for the purchased plant. Choices made by growers and costs incurred, such as testing, pest management regimes, culling, etc. are solely the responsibility of the grower.