Ordering

Dahlias must be ordered at least 6 weeks prior to your preferred shipping date because we custom grow cuttings specific to your order. Because of our commitment to provide you with healthy, living, dahlia plants, we can only ship within the continental United States.

To order on-line, simply click on the “Add to Cart” button for every dahlia you love. It will automatically calculate the shipping charge based on the number of plants in your order. You can pay by PayPal or Credit Card. There is a minimum shipping charge of $9.50 and a maximum of $15.00

If you live locally and would like to come to Smithfield to pick up your plants, saving shipping charges, you are welcome to do so.  Choose a date at checkout and then select “free local shipping” and you are set.  They will be ready for pickup on the day you chose.

Please let us know if you would accept a substitution in the event that a variety becomes unavailable. Due to the way we grow and take the cuttings we are not often unable to fill an order but occasionally it does happen.  If you do not want substitutions a refund will be sent for any variety not available.

Shipping

You’ll be asked to choose a shipping date during the checkout process. Choose a shipping date that best suits your area’s weather patterns and planting season. Remember that dahlias cannot be planted outside until there is no risk of frost but can be potted up and grown indoors if need be.

Your order will be packaged carefully, shipped USPS Priority Mail on a Monday, and will arrive at your door a few days from your selected shipping date.

2023 Shipping Dates

TBA

 

Refunds and Returns Policy

Customers may cancel an order for a full refund anytime prior to their shipping date.

We guarantee that your plants will arrive intact. If plants break or are damaged during shipping, please take a picture of the damage and email us for either a refund or replacement plant. It is common for some leaves to blacken or yellow during shipping, especially those touching the plastic clamshell. This is normal and should not affect the growth of the plant. Those leaves can be gently broken off and discarded. Plant stems may also be limp from being away from water and soil for a few days. Once planted and cared for, they should firm up quickly.

We go to great lengths to guard against disease and to keep our tools and greenhouses sterile and free from pests. Customers seeking a refund for growth failure or signs of disease should contact us through email within 60 days of receiving your plants and provide pictures if possible.

Because there are many risks involved in working with live plants, it occasionally happens that we cannot send a variety that was ordered. We work hard to plant reliable stock and ensure this does not happen, but if it does, customers who agreed to a replacement will receive a plant of the same or greater value. Customers who did not agree to a replacement will receive a refund for that plant.

It’s important to us that you love our dahlias as much as we do.